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Frequently Asked Questions

Oakley Meta is the next evolution of AI glasses. Oakley and Meta have joined forces to bring AI glasses to sports and everyday lifestyles, combining Oakley's eye-catching style with Meta's innovative wearable and AI technology. Built for life on the field, trail, or track, with everyday use cases, Oakley Meta is here to evolve sport and enhance performance

Designed for athletes and fans alike, Oakley Meta glasses combine innovative AI with bold, wearable design.
With Oakley Meta's glasses, you can:

  • Capture high-quality video and photos hands-free with a built-in ultra-wide 12MP camera.
  • Listen to music, podcasts, and more through Bluetooth speakers seamlessly integrated into the frames
  • Make and take phone calls hands-free
  • Livestream your adventures, travels, or daily life
  • Use Meta AI for instant information and assistance—just say, “Hey Meta."

Oakley Meta glasses are versatile smart glasses, made for athletes and everyday wear on and off the field, trail, or track.
Compared to Ray-Ban Meta glasses, the Oakley Meta glasses

  • Take photos with a 12MP camera
  • Capture higher-quality video in 3k
  • Longer battery life, with up to 8 hours of normal use
  • Available with Oakley lense technology like Prizm and Prizm Polarized for impact and UV protection

Oakley Meta glasses, along with the built-in Bluetooth speakers and camera, are water-resistant with an IPX4 rating—suitable for splashes, rain, and sweat. They are not designed to resist submersion or extended exposure to water or other liquids.

Keep the charging case away from liquids as it is not water-resistant and exposure to liquids could damage it or other property and lead to injury.

Yes. Oakley Meta AI glasses come with discreet, open-ear Bluetooth speakers that do not block your hearing so you can retain your situational awareness and stay connected to the world around you. Connect your Bluetooth glasses to apps including Spotify, Apple Music, Amazon Music, iHeart, and Audible in the Meta AI app.

Say “Hey Meta” or tap the frames of the Bluetooth glasses to queue up your favorite hype music, mid-workout motivation, or victory song, hands-free.

Connected apps only available in select countries.

Yes. The ultra-wide 12MP camera built into the frames of Oakley Meta
glasses takes high-quality photos and records videos in 3k for you to
document the action from your unique point of view. The LED privacy
light on your AI glasses lets people know when you're taking a photo or
capturing video to ensure others' privacy is respected (if the LED is
covered up, the camera will not function). Content is then synced to
your smartphone via the Meta AI app.

To operate Oakley Meta glasses, you need to connect your glasses with a smartphone and the Meta AI app (formerly known as the Meta View app).

Here’s the complete checklist:

  • Smart phone with a recently released operating system: Android 10 and above (with location services enabled) or iPhone 10 or above (running iOS 15.2 and above) review the complete list of compatible devices here
  • Wireless internet access
  • USB-C charging cable and a plug (if charging from a power outlet and not directly from a USB port)
  • A valid Meta account
  • Meta AI app (downloadable from your Apple and Google Play app store)

While many features can be used offline, Meta AI functionality and features require internet connectivity.

Oakley Meta glasses support hands-free interaction for users reduced visual, hearing, or mobility. Features include audio descriptions, hands-free call and message support, and access to the Be My Eyes volunteer network.

Your Oakley Meta glasses and charging case have different charge lifecycles.
HSTN glasses

  • Fully charged Oakley Meta HSTN glasses can last up to 5 hours of continuous audio playback, 8 hours of typical use and up to 19 hours on standby. This may vary with use and other factors
  • You can charge the AI glasses up to 80% in just 45 minutes
  • You can quickly charge the AI glasses to 50% in 22 minutes in the charging case

    Charging case
  • A fully charged case provides up to 48 hours of charging for your Oakley Meta AI glasses. The number of hours varies according to how you’re using the features

Standard returns
Our standard return policy is 30 days from when your order is shipped. Once your Oakley Meta glasses are returned, they will be inspected and a refund to your original payment method will be issued. Shipping fees are non-refundable.

Warranty returns
If you think your AI glasses are defective and the return timeframe has expired you can open a warranty claim with Oakley for a repair or replacement. To open a claim you’ll need your product serial number and proof of purchase. The warranty is only valid for one year from purchase, based on the country of purchase.

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